How to guide

Why do employers need to have job descriptions for employees?


A job description is used to clearly communicate the duties and responsibilities of the job to the employee. It helps to ensure that employees know what is expected of them.


It is also used as a standard against which to manage performance and delivery. It provides clarity for the employee so that he/she understands what is expected of him/her.


The job description provides the basis against which the employer interviews a prospective candidate to ensure that the applicant has the necessary skills, knowledge and attributes for the job. The employer should develop interview questions based on the job description.


It is always a good idea to add a general clause under duties and responsibilities that includes “any other related duties as may be assigned to the employee from time to time”. This allows for a degree of flexibility in circumstances where the duties need to be adjusted. Employers need to ensure that where duties are adjusted, this is done in a fair and reasonable manner.


The Code of good practice on the integration of employment equity into human resource policies and practices recommends the use of job descriptions.

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