What are the different CCMA/BC processes

How to guide:
What is conciliation and arbitration

Information sheet:
What is a con-arb process

Information sheet:
What is a pre-conciliation

Table:
What is the difference between conciliation & arbitration

Flow diagram:
Telephonic conciliation process

Information sheet:
Summary of the stages of a conciliation hearing

Information sheet:
Summary of the stages of an arbitration hearing

Flow diagram:
Stages in a conciliation hearing

Flow diagram:
Stages in an arbitration hearing

CCMA Information sheet:
Inquiry by arbitrator